Everything you need to know about shipping, delivery, returns, and international container orders.
We ship individual parcel orders to all 50 US states. For international customers, we accept container (bulk) orders only.
Last updated: August 1, 2026
We ship to all 50 US states β every city, every ZIP code. Orders are processed within 24-48 hours (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.
We offer free standard shipping on all US orders over $99. Orders under $99 ship for a flat rate of $12.99.
We do not ship individual parcels internationally. For customers outside the United States, we accept container (bulk) orders only. This means orders must meet minimum container quantity requirements. Container shipping is arranged via sea freight or air freight, depending on your needs and destination.
To request a container order quote, please contact us at [email protected] with the following information:
We will respond within 1-2 business days with a detailed quote including product pricing, freight costs, and estimated transit time.
| Method | Delivery Time | Tracking | Cost |
|---|---|---|---|
| Standard (US, all 50 states) | 2-5 business days | Yes | Free over $99 / $12.99 |
| Express (US, all 50 states) | 1-3 business days | Yes | $29.99 |
| Option | Transit Time | Min Order | Terms Available |
|---|---|---|---|
| Sea Freight (FCL/Full Container Load) | 15-35 days (port to port) | 1 container | FOB, CIF, DDP |
| Sea Freight (LCL/Less than Container) | 20-40 days (port to port) | Bulk quantity | FOB, CIF |
| Air Freight (urgent bulk orders) | 5-10 days | Bulk quantity | FOB, DDP |
Orders ship from one of our two US warehouse locations, whichever is closest to you:
900 E Vermont Ave
Anaheim, CA 92805
Serves: CA, OR, WA, NV, AZ, NM, UT, CO, and western US
9830 Clay Rd
Houston, TX 77080
Serves: TX, LA, OK, AR, MS, AL, TN, and eastern US
Shipping from the nearest warehouse ensures faster delivery and lower shipping costs. Most US orders arrive within 2-5 business days.
For US parcel orders, you will receive a tracking number via email once your order ships. You can track your package through the carrier's website. For international container orders, we provide regular updates on production, loading, and vessel tracking information.
For international container orders, we offer the following shipping terms:
We stand behind our products. If you're not completely satisfied, you may return any item within 30 days of delivery for a full refund.
Refunds are processed back to your original payment method within 5-7 business days of receiving your return. Depending on your bank, it may take additional time to appear on your statement.
All Cover Boss tarps come with a 2-year limited warranty against manufacturing defects. This covers tearing at seams, grommet failure, and delamination under normal use. It does not cover damage from misuse, improper installation, or extreme weather events.
To file a warranty claim, email [email protected] with your order number and photos of the defect.
Orders can be cancelled free of charge within 12 hours of placing the order. After 12 hours, the order enters processing and cannot be cancelled. If you need to cancel after processing, you will need to initiate a return once you receive the item.
If you have any questions about shipping, returns, or your order, please contact us: